Data protection assured

Kirika Privacy Policy — how your information is kept secure

Every transaction and personal detail you share with kirika is stored with the highest level of security. This policy clearly outlines what information we collect, why we collect it, and how it is used.

Last Updated: January 2026 Fully in Bengali
256-bit
SSL Encryption
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Sale to third parties
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Main section
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Core pillars of data protection

How kirika Protects Your Privacy

Encrypted data storage

All personal data — including your name, phone number, and ID information — is stored with 256-bit AES encryption. No unauthorized party can access this information.

Encryption strength Maximum
No Sale of Data to Third Parties

Kirika does not sell or rent member data to any advertising companies or third parties. Your data is used solely to improve your experience with our services.

Data privacy 100%
SSL/TLS secured connection

Every connection to the kirika website is encrypted via SSL/TLS protocol. From login to payment, there is no opportunity for your data to be intercepted in transit.

Connection security 99.9%
Restricted data access

Within kirika's internal teams, only authorized personnel have access to member data. All access is logged and monitored.

Access Control Strict
Right to Data Deletion

Members may request deletion of their personal data. No information is retained beyond what is required by legal obligations.

Member Controls Complete
Opt Out of Marketing

If you no longer wish to receive promotional messages or emails, you can opt out at any time by contacting support. Respecting member preferences is a core part of kirika's policy.

Opt-out option Instant
About This Policy

By registering or using kirika's services, you consent to this Privacy Policy. For any questions, contact us at support@kirika.best.

1

Introduction & scope

Kirika (kirika.best) treats your privacy as a top priority. This Privacy Policy ("Policy") explains what information kirika collects, how that information is used, and the measures taken to keep it secure.

By browsing the kirika website, creating an account, or using any of our services, you agree to this policy. This policy has been prepared in accordance with international data protection standards and the data retention requirements of the Curaçao eGaming license.

  • This policy applies to all kirika services and products.
  • This policy does not apply to third-party websites or services.
  • Members will be notified of any changes to this policy.
2

What information is collected

Kirika only collects the information it needs. The types of data collected include:

Identity information
  • Full name
  • Date of birth
  • National ID number
  • Address
Contact information
  • Mobile number
  • Email address
  • BKash/Nagad Number
  • Bank account details
Usage data
  • Betting History
  • Transaction Records
  • Login Time & Location
  • Page visit patterns
Device Information
  • IP Address
  • Browser type
  • Operating System
  • Unique device identifier

Kirika only collects information that is strictly necessary for providing services, maintaining security, and meeting legal obligations. No excessive or irrelevant data is ever requested.

3

How your information is used

Collected information is used only for specific, defined purposes. kirika never uses data beyond those purposes:

  • Account Management: Registration verification, login security, and balance management.
  • Payment processing: Processing deposits, sending withdrawals, and verifying transactions.
  • Identity verification (KYC): To verify age and identity, and to prevent money laundering.
  • Customer support: Resolving issues, handling complaints, and managing support chat.
  • Security: Detecting fraud and monitoring unusual activity.
  • Legal obligations: Complying with licensing authority requirements.
  • Service improvement: Analyzing usage patterns to improve the platform.
  • Marketing Communications: Promotions and offers are only communicated to members who have given their consent.
4

How long your data is retained

Kirika does not retain any data longer than necessary. Retention periods depend on the type of information:

Data Type Retention period Reason
Account information For as long as the account remains active For Service Delivery
Transaction Records 5 years Legal Obligations
KYC Documents 5 years after account closure AML compliance
Chat logs 1 year Quality control
Marketing Information Until opt-out Consent-based
Cookie data 30 days to 1 year By type
5

Who Your Data Is Shared With

Kirika does not sell or share member data with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

  • Payment processor: Only the information required to complete a transaction is shared with payment gateways such as bKash and Nagad.
  • KYC verification service: Data is shared with approved third parties solely for identity verification — they do not retain any of your information.
  • Licensing authority: The Curaçao eGaming Authority may request data during a legal audit.
  • Law enforcement agencies: We may be required to disclose information under a court order or legal directive.
  • Game software provider: Minimal data may be shared to ensure fair play during gameplay.

All third parties listed above are contractually required to comply with kirika's privacy standards. They may not use any information received for their own purposes.

6

Cookies & tracking technologies

Kirika uses cookies to enhance website functionality and improve your experience. Types of cookies used:

  • Essential cookies: These cookies maintain your login session and ensure site security — the site cannot function without them.
  • Functional cookies: Remembers your language preference, balance display, and personal settings.
  • Analytics cookies: To understand which pages are used most — this helps us improve our service.
  • Security cookies: To detect suspicious login activity and identify fraud attempts.

Cookies can be disabled through your browser settings, though some features of the site may not function properly as a result.

7

Security measures for data protection

Kirika follows the highest industry standards for data protection. Active security measures include:

256-bit SSL/TLS

All data transfers are secured with bank-grade encryption.

Firewall Protection

Databases and servers are protected by multi-layered firewalls.

Two-Factor Authentication

Members who enable 2FA benefit from significantly stronger account security.

24/7 Monitoring

Round-the-clock system monitoring with immediate action taken on any irregularity.

Secure Data Centers

Data is stored in ISO-certified data centers with regular backups.

Regular Security Audits

A dedicated third-party team conducts regular security audits.

8

Your rights regarding your data

As a kirika member, you have certain important rights over your own data:

Right of access

You have the right to know what information kirika holds about you. Submit a request to our support team and the information will be provided within 30 days.

Right to rectification

If any of your information is incorrect, you may request a correction. The process is completed through KYC verification.

Right to erasure

After account closure, you may request the deletion of all data beyond what is required to meet legal obligations.

Right to data portability

You may request a copy of your data in a standard format — simply send an email to our support team.

Right to object to processing

You may opt out of marketing communications or object to specific types of data processing at any time. Simply contact support and the change will take effect immediately.

To exercise any of these rights, email support@kirika.best or reach out via live chat. All requests will be responded to within 30 days of receipt.

9

Protection of minors' data

Kirika strictly does not collect information from anyone under the age of 18 and does not provide services to minors.

  • Age verification is carried out at the point of registration.
  • Date of birth is verified against the national ID card during the KYC process.
  • If any member is found to be under 18, their account is immediately closed and all associated data is deleted.
  • If a parent or guardian has concerns, they can reach us at support@kirika.best.
10

Policy updates & contact

Kirika may update this Privacy Policy at any time. In the event of any changes:

  • Members will be notified of significant changes via email or platform notification.
  • The effective date of any updated policy will be noted at the top of the page.
  • Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.

For any privacy-related questions or complaints, please contact us: support@kirika.best

Kirika Privacy Policy — what you need to know, in plain language

Anyone sharing personal information online has every right to ask — where does this data go, and who sees it? kirika takes that question seriously. That's why the privacy policy is written in plain, straightforward language, free of legal jargon — so every member can clearly understand exactly what happens with their information.

When you register with kirika, you'll be asked to provide certain details — your name, phone number, and date of birth. This is required for identity verification under our license conditions. It's not just a kirika rule — it's mandatory for compliance with an international gaming license. This verification process is essential for protecting minors and preventing money laundering.

Your payment details — including your bKash number and transaction amounts — are used solely for processing payments and nothing else. kirika will never ask for your bKash PIN or bank password. If anyone requests this information in kirika's name, treat it as a fraudulent attempt and contact support immediately.

Usage data — such as when you log in, which games you play, and how much you bet — is recorded. kirika uses this data for security monitoring and service improvement. For example, if an unusual betting pattern is detected on an account, the security team will review it to determine whether the account has been compromised.

Kirika makes no compromises on data security. 256-bit SSL encryption means that every piece of information traveling from your device to kirika's servers is encrypted in such a way that even if intercepted, it cannot be read. This is the same level of encryption used by major banks in Bangladesh.

Access to data within kirika is also strictly limited. A support agent may view your transaction history to resolve an issue — but your full bKash number and payment details are visible only to the payment team. Every instance of data access is logged and regularly audited.

Nobody likes being spammed with marketing messages. kirika only sends promotional messages to members who have opted in. If you'd like to opt out — meaning you no longer wish to receive messages — simply let our support team know. Messages will stop from the following day.

You have the right to request that all your data be deleted after your account is closed. However, transaction records and KYC documents are retained for five years due to legal obligations. This is not kirika's preference — it is a mandatory requirement under international AML regulations. After five years, this data is permanently deleted.

Kirika believes privacy is a fundamental right. When members know with confidence that their data is safe and not being misused, they can focus on enjoying their experience without worry. Building and maintaining that trust is at the heart of kirika's Privacy Policy.

For any questions about data protection

If you'd like to know how your data is being used or have any concerns, write to us directly at support@kirika.best. We are committed to responding with full transparency.

Frequently Asked Questions

Most frequently asked questions on the Privacy Policy page

kirika charges no platform fees on withdrawals — you keep every BDT you win. That said, bKash and Nagad may apply their own cash-out charges as per their respective policies. The minimum withdrawal amount via bKash and Nagad is ৳500. The maximum daily withdrawal is ৳50,000 for standard members, ৳1,00,000 for Silver members, and higher still for Gold and Diamond members. Once a withdrawal request is submitted, funds typically arrive via bKash or Nagad within an average of 8 minutes. Bank transfers may take 1–3 hours. Having your KYC verification complete at the time of withdrawal ensures the fastest processing.

kirika's entire interface is set to the default language by default. If it appears in English for any reason, you will find a language-change option at the bottom of the page or in the settings — select "Bengali" from there. On mobile, tapping the hamburger menu (the three-line icon) will reveal the language option. After changing the language, refreshing the page will display everything fully in Bengali. If you are logged in, your preference will be saved — you won't need to change it again next time. If the issue persists, let us know via live chat and the support team will assist you directly.

Your data is safe — get started with confidence

Your privacy is protected with kirika. Registration is free, your data is secure, and payments are fast.

Data is never sold
256-bit Encryption
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